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Cashier/Counter Server

2 months ago

Los Angeles, California, United States ELA Greek Eats Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Cashier/Counter Server at ELA Greek Eats. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring a seamless dining experience for our guests.

Key Responsibilities:

  • Customer Service: Welcome and engage with customers, respond to their needs, and provide personalized service to ensure a positive experience.
  • Sales and Merchandising: Promote our menu items, merchandise, and services to drive sales and revenue growth.
  • Inventory Management: Monitor and maintain inventory levels to ensure products are available and stocked.
  • Order Processing: Accurately process customer orders, handle payments, and maintain a clean and organized workspace.
  • Complaint Resolution: Investigate and resolve customer complaints in a professional and timely manner.
  • Store Maintenance: Maintain the cleanliness and organization of the front-of-house areas, adhering to our high standards.
  • Opening and Closing Procedures: Follow established procedures for opening and closing the restaurant, including handling cash and bank transactions.

Requirements:

  • Previous Experience: Previous experience in sales, customer service, or related fields is required.
  • Communication Skills: Excellent written and verbal communication skills, with fluency in English.
  • Teamwork: Ability to work effectively in a fast-paced environment and build strong relationships with colleagues and customers.
  • Work Ethic: A strong work ethic and commitment to delivering exceptional results.