Customer Service Server Lead

5 days ago


Los Angeles, California, United States Revolution Foods Full time
Job Title: Customer Service Server Lead

At Revolution Foods, we are seeking a highly skilled and experienced Customer Service Server Lead to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service, leading our server team, and ensuring the highest level of quality and efficiency in our food service operations.

Key Responsibilities:
  • Train and demonstrate proper procedures and protocol to employees
  • Understand and practice safe food handling procedures
  • Provide server coverage as needed, including lifting up to 50 pounds
  • Promote best practices and ways to increase student participation
  • Maintain proper communication channels with account managers regarding server status and quality of meals
  • Operate the Point of Sale (POS) in compliance with school contracts and government regulations
  • Manage time and attendance, approve and correct bi-weekly payroll
  • Maintain communication with servers on company updates and initiatives
Requirements:
  • 1-2 years of experience in a fast-paced service environment in a shift lead capacity, cashier in food service, or equivalent
  • Basic math skills, including addition, subtraction, multiplication, and division
  • Basic computer skills, including email and Excel spreadsheets
  • Ability to follow directions, including timelines, procedures, and supervisor expectations
  • Customer service and professionalism
  • Food handler certification
  • CA driver's license, good driving record, and ability to pass a background check
Preferred Qualifications:
  • TB test completed
  • Food handler card
  • Fingerprinting completed
Compensation:

$18.00 - $20.00 per hour



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