Retail Service Advisor
6 days ago
As a Retail Service Advisor at Redi Cannabis, you will be responsible for delivering exceptional customer experiences in our dispensary locations. Your primary goal will be to provide knowledge, information, and resources to customers, addressing their questions and concerns in a professional manner.
Key Responsibilities:
- Interact with customers, providing product expertise and knowledge to assist in their purchasing decisions.
- Model best-in-class service, consistently exceeding customer expectations and building long-term relationships.
- Identify unique customer needs, demonstrating compassion, empathy, and sensitivity.
- Accurately enter customer information into the POS system to ensure accurate inventory management.
- Maintain a clean and organized store environment, ensuring a positive image of the organization.
Requirements:
- Previous retail or customer service experience preferred.
- Knowledge of basic computer skills, point of sale software, and cash management is a plus.
- Ability to deal with problems and resolve them in a professional manner.
- Must be available to work weekends and applicable holidays.
- Positive attitude and strong work ethic.
- Demonstrates high emotional intelligence.
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