Customer Service Representative

1 week ago


West Yarmouth, Massachusetts, United States Spinal Technology Inc Full time
About Spinal Technology, LLC

We are the global leader in the design and fabrication of Spinal Orthoses, dedicated to providing innovative solutions for the stabilization, immobilization, and correction of various spinal abnormalities.

Job Summary

We are seeking a highly skilled Customer Service Technician to join our team at our West Yarmouth facility. As the first point of contact, you will take phone orders and communicate professionally with customers, working closely with our production team to ensure all customer requirements are met.

Key Responsibilities
  • Communicate effectively with customers via phone calls and email
  • Work closely with all departments to ensure customer satisfaction
  • Multitask and prioritize tasks to meet deadlines
  • Accurately create and process orders submitted via phone, fax, and email
Requirements
  • High school diploma or equivalent
  • Basic knowledge of computer programs, including Microsoft Word and Excel
  • Ability to quickly type and enter data into various software programs
What We Offer
  • Competitive compensation based on qualifications and experience
  • Outstanding health insurance benefits
  • 401(k) retirement plan with company match
  • Paid vacation and sick time
  • Company-paid life, disability, and accident insurance

We are committed to providing equal employment opportunity in all aspects of the employer-employee relationship, without discrimination or harassment based on various protected characteristics.



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