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Customer Service Representative
2 months ago
Job Summary
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Trinity Solar. As a key member of our organization, you will be responsible for delivering exceptional customer experiences from project inception to completion.
Key Responsibilities
- Develop strong, positive working relationships with customers and colleagues.
- Regularly monitor all active projects for accuracy of information and ensure deadlines are being met.
- Utilize organizational and time management skills to prioritize and adjust daily tasks.
- Coordinate efforts with customers and sales representatives to obtain necessary documentation for solar projects.
Requirements
- Strong communication skills, including the use of a call management system.
- Ability to mitigate customer concerns and arrive at positive outcomes.
- Proficiency with Microsoft Office, Adobe PDF, and Document Management.
- Desired attributes include organizational and time management skills, strong decision-making and problem-solving, team player, and attention to detail.
What We Offer
- Competitive compensation.
- Comprehensive healthcare benefits, including medical, dental, and vision.
- Life insurance and employee assistance program.
- Paid training and a generous PTO program.
- 401k plan with company match.
- Work-life balance and long-term stability in a fast-growing industry.
- The satisfaction of working for an organization leading the way in clean energy initiatives.
About Trinity Solar
Trinity Solar is a trusted name in renewable energy and roofing solutions, committed to making quality, affordable installations accessible and seamless. As the largest privately held residential solar and roofing installer in the United States, we are proud of our 3,600+ team members and over 100,000 installations.
We are stronger together.
