Field Service Technician

2 weeks ago

Bloomington, United States Securitas Electronic Security Inc Full time
Job Title: Field Service Representative

Securitas Electronic Security Inc is seeking a skilled Field Service Representative to join our team. As a Field Service Representative, you will be responsible for installing, configuring, and commissioning new systems, as well as performing service work at customer sites.

Key Responsibilities:
  • Represent and support the Company in the field, through pre-sale site surveys, equipment installations, repair or replacement, and customer training, according to Company schedules, procedures, and standards.
  • Install, configure, and commission new systems by following company procedures and processes.
  • Perform service work at customer sites including troubleshooting, repair, or replacement of customer equipment.
  • Visit facilities to perform preventative maintenance by inspecting installed equipment and making repairs as needed.
  • Complete facility site surveys to determine usability for products manufactured and/or sold by the Company.
  • Provide training to facility personnel to show the correct operation and maintenance of installed equipment.
  • Perform administrative duties including writing facility visit reports, completing service or post-installation checklists, creating and submitting expense reports, and maintaining accurate inventory of equipment and parts on a company vehicle.
  • Attend construction meetings when needed to help ensure that installations that are part of a new construction or renovation project go as planned.
  • Participate in an on-call rotation to help cover for emergency repairs on weekends or holidays.
Requirements:
  • High School Diploma or GED.
  • Valid Driver's License with no restrictions.
  • 2+ years of experience with installing or troubleshooting low voltage systems including security systems, access control systems, door controllers, elevator controllers, relays, etc.
  • Ability to obtain required State licensing needed to successfully perform the role.
Preferred Qualifications:
  • Hold MN Power Limited Technician license.
  • An associate degree in Electronics or a related field.
  • Wiring, cabling, and/or security or access control system installation.
  • Field service experience traveling to multiple customer job sites.
  • Some experience in customer training preferred.
  • Experience supporting or installing systems that use radio technology.
  • Experience with data networking.

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.

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