Customer Relations Specialist

2 weeks ago


Glen Ellyn, Illinois, United States State Farm Insurance Full time

Job Summary: State Farm Insurance is seeking a highly skilled Customer Relations Representative to assist customers with their insurance needs. The ideal candidate will provide exceptional customer service by answering inquiries, resolving issues, and offering appropriate solutions.

Key Responsibilities:

  • Assist customers with policy changes, claims, and payments
  • Provide accurate information and advice on insurance policies and regulations
  • Maintain customer records and update information as necessary
  • Collaborate with team members to ensure seamless customer experiences
  • Promote and cross-sell insurance products and services to meet customer needs

Requirements:

  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong knowledge of insurance products and services

About State Farm Insurance: State Farm Insurance is a leading insurance provider committed to providing exceptional customer service and support.


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