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Housekeeping Manager
2 months ago
The Housekeeping Manager is a key member of our hotel's management team, responsible for overseeing the efficient operation of the Housekeeping Department. This role requires a strong leader who can motivate and supervise a team of housekeeping staff to deliver exceptional guest experiences.
Responsibilities- Leadership and Supervision: Supervise and motivate a team of housekeeping staff to ensure they are working efficiently and effectively to deliver exceptional guest experiences.
- Operational Efficiency: Ensure the Housekeeping Department operates in accordance with Aimbridge Hospitality standards, including maintaining high standards of cleanliness and organization.
- Guest Satisfaction: Ensure that all guests receive exceptional service and that their rooms are clean and well-maintained.
- Staff Development: Provide training and development opportunities to housekeeping staff to enhance their skills and knowledge.
- Problem-Solving: Identify and resolve any issues or problems that may arise in the Housekeeping Department.
- Communication: Communicate effectively with other departments, including Front Office and Engineering, to ensure seamless operations.
- Experience: At least 5 years of progressive experience in a hotel or a related field.
- Qualifications: Supervisory experience required. Must be proficient in Windows operating systems, Company-approved spreadsheets, and word processing.
- Skills: Must be able to convey information and ideas clearly, evaluate and select among alternative courses of action quickly and accurately, and work well in stressful high-pressure situations.
- Competitive Salary: A competitive salary package that reflects your experience and qualifications.
- Benefits Package: A comprehensive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and an employee assistance program.
- 401(k) Retirement Plan: A 401(k) retirement plan with company match.