Administrative Support Associate for Dental Practice

4 days ago


Albany, New York, United States Empire Oral & Maxillofacial Surgery - Albany Full time

Job Summary

We are seeking an experienced Dental Receptionist to join our team at Empire Oral & Maxillofacial Surgery - Albany.

The successful candidate will have a proven track record of providing exceptional customer service and maintaining accurate records in a fast-paced environment.

Key Responsibilities

  • Greet and welcome patients, ensuring a positive first impression of our practice.
  • Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies.
  • Utilize Dentrix to schedule appointments and maintain accurate patient records.
  • File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.

Requirements

  • Minimum 1+ year of experience in a dental or medical setting.
  • Excellent communication and organizational skills.
  • Ability to maintain confidentiality and handle sensitive information.


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