Assistant General Manager
3 weeks ago
We are a lifestyle brand dedicated to providing simple, wholesome food and beverage items that fit today's lifestyle. Our mission is to offer an intimate yet fast and consistent experience every day, 365 days a year.
Job SummaryWe are seeking an experienced Assistant General Manager to lead our team of exceptional individuals who share our values. As a key member of our management team, you will be responsible for fostering a positive environment for both team members and guests alike, ensuring a welcoming atmosphere every day.
Key Responsibilities- Lead by Example: Demonstrate positivity and maintain clear communication with the entire team.
- Deliver Outstanding Customer Service: Actively address customer needs and resolve any issues or complaints with efficiency and professionalism.
- Motivate and Guide Team Members: Promote swift and friendly service in a clean and inviting environment.
- Collaborate with the General Manager: Manage inventory, labor allocation, and operational procedures.
- Establish Staffing Plans: Support anticipated volume fluctuations.
- Uphold Food Safety Regulations: Prioritize the well-being of both customers and staff.
- Support Supervisory Functions: Make employment decisions, conduct performance appraisals, and coach and develop associates.
- Organize and Supervise Team Member Shifts: Ensure smooth operations and efficient workflow.
- Direct Staff on the Floor: Address any issues promptly.
- Monitor and Manage the Expo Station: Guarantee timely and accurate food delivery to customers.
- Minimum 1 year of proven experience in customer service in the hospitality and/or restaurant industry.
- 2+ years of proven managerial experience in the hospitality and/or restaurant industry.
- High School Diploma or GED required; 2 years of college preferred.
- Exceptional communication, organizational, and problem-solving skills.
- Local/municipal requirements, such as Food Handler certification required.
- Must be able to frequently lift and or move up to 50 pounds.
- Bilingual proficiency (English and Spanish) is a plus.
- Health & Wellness – Medical, Dental & Vision, and more
- PTO
- Discounted Meals
- Growth Opportunities
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