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Assistant General Manager

2 months ago

Miami, United States Pura Vida Full time

**About Pura Vida**

We are a lifestyle brand dedicated to providing simple, wholesome food and beverage items that fit today's lifestyle with an experience that is intimate yet fast and consistent day after day 365 days a year.

We love and take pride in what we do and are looking for the right partners to grow with us. If you consider yourself a person of integrity, a hard-working team player who is looking to constantly grow and learn, we want to hear from you.

**Responsibilities:**

Our Assistant General Manager has an overall responsibility to lead a team of like-minded, remarkable individuals. Not only will you serve and educate the guests about our products, but also the health benefits associated with each nutrient-rich recipe in their mission to live a better, happy life.

**Key Responsibilities Include:**

* Setting a positive example for the team and having clear communication with the entire team.

* Providing an exceptional customer service experience to all customers.

* Discovering and responding to customer needs (including complaints).

* Motivating and directing team members to exceed customer expectations with fast and friendly service in clean surroundings.

* Assisting the General Manager with maintaining inventory, managing labor, and applying financial reporting analysis to enhance restaurant results.

* Ensuring compliance with all food safety laws and sanitation regulations.

* Assisting the General Manager with enforcing and maintaining all procedures and policies of Pura Vida at the store level.

* Assisting in the stores recruiting, selecting, hiring, and retaining talent efforts.

**Requirements:**

* Minimum 1 year experience in customer service in a hospitality environment (i.e. restaurant, hotel, etc.).

* High School Diploma or GED required, 2 years of college preferred.

* Minimum 2 year experience in management in a hospitality environment.

* Ability to organize and prioritize.

* Local/municipal requirements, such as Food Handler certification, acquired at applicant's own expense.

* Experience with guest services management and demonstrates leadership abilities.

* Must be able to frequently lift and/or move up to 50 pounds.

* Ability to read and write in English.

**Benefits:**

* Progressive compensation package.

* Paid training to prepare you for success.

* On-going career opportunities.

* Medical Insurance.

* Opportunities for growth in management positions.