Assistant General Manager

4 days ago


Miami, United States Casa Madera MIA Full time
Job DescriptionJob Description

Where The Sand Meets The Sea…When you first step into Casa Madera, you immediately recognize something inherently inviting. Time slows as you dip into a warm, immersive experience that revolves around the ubiquitous tradition of celebrating each meal. You’ll gather around tables that are home to chef-driven selections that draw from the rich culinary traditions of Mexican coastal cuisine refined by French technique and Japanese precision.
Casa Madera is a high-energy, fine-dining concept from hospitality group Noble 33, located in both West Hollywood and Toronto. Where The Sand Meets The Sea…When you first step into Casa Madera, you immediately recognize something inherently inviting. Time slows as you dip into a warm, immersive experience that revolves around the ubiquitous tradition of celebrating each meal. You’ll gather around tables that are home to chef-driven selections that draw from the rich culinary traditions of Mexican coastal cuisine refined by French technique and Japanese precision.
Casa Madera is a high-energy, fine-dining concept from hospitality group Noble 33, located in both West Hollywood and Toronto. 

The Assistant General Manager reports to the General Manager and is responsible for assisting the General Manager with the overall operation of a single restaurant as well as overseeing Back of House functions. Work with the General Manager and Executive Chef in setting the direction of the business in day to day operations as well as a plan to grow the business, drive sales and manage costs.

Outcomes & Operational Duties

  • Assist with recruiting, including but not limited to interviewing, hiring, training, development and retention of qualified employees. 
  • Identify, train and develop key employees for growth, advancement and promotion. 
  • Become proficient in all job functions of both front and back of house employees.
  • Organize quarterly employee meetings. 
  • Have thorough understanding of and practice The Madera Group Employee Handbook, employee benefits, and company philosophies. 
  • Comprehend and adhere to all Health Code and sanitation guidelines as prescribed by federal, state, and local regulations. 
  • Communicate repair and maintenance needs to the General Manager and/or appropriate repair source.
  • Become proficient in the use of all restaurant computer equipment
  • Clear understanding of BOH operations. 

Day to Day Management 

  • Direct and supervise employees on a daily basis in a fair and dignified manner
  • Assist GM with training, coaching and development of management team in areas including: company culture, systems, policies and procedures, personal growth, operational and financial knowledge, interpersonal skills, and organizational techniques
  • Identify, address, and document individual employee performance problems according to standard operating procedure Discipline and/or terminate as necessary according to company procedures
  • Authorize comps and voids for all service personnel
  • Address customer complaints and problems effectively and courteously on an as needed basis. Use tact and good judgment when dealing with difficult guests. Respond to their needs with patience and courtesy

Inventory & Labor Management 

  • Ensure proper pars and inventory management systems are in place, keep active/running total/par 
  • Manage labor dollars, controlling overtime and labor % according to budget
  • Ensure anti-theft measures are in place for all COGs supplies 
  • Ensure accurately monthly inventory is completed and turned in on time 
  • Perform departmental Labor cost analysis and oversight 

Financial Controls 

  • Become proficient in and assist the General Manager with all restaurant financial procedures. 
  • Weekly completion of Contractor Payroll 
  • Bi-weekly completion of Restaurant Payroll 

Qualifications

  • A minimum of 5 years in a supervisory level position
  • A minimum of 5 years experience in a Full Service Dining experience
  • Exhibit strong multitasking abilities and managerial ability
  • Posses a diligent work ethic and shows a sense of urgency
  • Maintain a clean and professional appearance
  • Display the ability to forecast and anticipate the needs of our guests and team
  • Strong knowledge in cocktails, spirits and wine is a plus.
  • Available to work nights, weekends and holidays.
  • Must be able to stand for the duration of shifts and lift up to 35 lbs  
We use eVerify to confirm U.S. Employment eligibility.

  • Miami, United States Anatomy Full time

    Job DescriptionJob DescriptionAssistant General ManagerAs an Assistant General Manager, you will assist the General Manager in leading the club TEAM and be a culture catalyst. You will cultivate your club's culture by living our core values and embodying them as you lead the club TEAM. By delivering a consistent day in and day out member-focused environment,...


  • Miami, United States Happy Corner Hospitality Group | Motek Full time

    REPORTS TO: GENERAL MANAGERMotek is a vibrant and dynamic dining destination, celebrated for its fusion of modern Mediterranean flavors with a warm and inviting atmosphere. We're looking for passionate individuals who thrive in a fast-paced environment and are eager to contribute to our exceptional guest experience. Join our team and be a part of a growing...


  • Miami, United States Wingstop Full time

    Assistant General Manager Job DescriptionWe are seeking a highly skilled and motivated Assistant General Manager to join our team at Wingstop.Key Responsibilities:Profitability: Assist in driving production of management and staff toward financial goals, focus on income-producing activities and minimizing losses, and proactively contribute to sales growth...


  • Miami, United States Wingstop Full time

    We are seeking a highly skilled and motivated Assistant General Manager to join our team at Wingstop. As the Assistant General Manager, you will play a crucial role in supporting the General Manager in driving profitability, ensuring exceptional guest experiences, and managing a dedicated team. Your proficiency in Restaurant Profit & Loss Management and...


  • Miami, United States Riviera Dining Group Full time

    Job Title: Assistant General ManagerRiviera Dining Group is seeking an experienced Assistant General Manager to join our team. As a key member of our management team, you will be responsible for overseeing the daily operations of our upscale restaurant, Claudie.Key Responsibilities:Manage and lead daily operations, ensuring exceptional guest experiences and...


  • Miami, United States Sonic Full time

    Job Title: Assistant General ManagerPosition Reports to: General ManagerJob Description: Manages and leads all aspects of the business (People, Operations, Profits and Sales) in conjunction with the General Manager. Assists the General Manager with staffing, training, coaching and development of crew; providing quality food in a clean, safe and positive...


  • Miami, Florida, United States Cote Korean Steakhouse - Miami Full time

    Job Title: Assistant General ManagerCote Korean Steakhouse, a renowned dining establishment in the Miami Design District, is seeking an exceptional Assistant General Manager to join our team. As a key member of our management team, you will play a vital role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and...


  • Miami, United States Casa Madera MIA Full time

    Job DescriptionJob DescriptionWhere The Sand Meets The Sea…When you first step into Casa Madera, you immediately recognize something inherently inviting. Time slows as you dip into a warm, immersive experience that revolves around the ubiquitous tradition of celebrating each meal. You’ll gather around tables that are home to chef-driven selections that...


  • Miami, United States Casa Madera Full time

    Where The Sand Meets The Sea...When you first step into Casa Madera, you immediately recognize something inherently inviting. Time slows as you dip into a warm, immersive experience that revolves around the ubiquitous tradition of celebrating each meal. You'll gather around tables that are home to chef-driven selections that draw from the rich culinary...


  • Miami, United States Casa Madera Full time

    Where The Sand Meets The Sea...When you first step into Casa Madera, you immediately recognize something inherently inviting. Time slows as you dip into a warm, immersive experience that revolves around the ubiquitous tradition of celebrating each meal. You'll gather around tables that are home to chef-driven selections that draw from the rich culinary...


  • Miami, United States Pura Vida Full time

    **About Pura Vida**We are a lifestyle brand dedicated to providing simple, wholesome food and beverage items that fit today's lifestyle with an experience that is intimate yet fast and consistent day after day 365 days a year.We love and take pride in what we do and are looking for the right partners to grow with us. If you consider yourself a person of...


  • Miami, Florida, United States Rumble Boxing South Beach Full time

    Job SummaryWe are seeking a highly motivated and organized Assistant General Manager to join our team at Rumble Boxing South Beach. As a key member of our management team, you will be responsible for ensuring the smooth operation of our studio, providing exceptional customer service, and driving revenue growth.Key ResponsibilitiesCollaborate with our team to...


  • Miami, United States Taco Bell Full time

    Job Summary:We are seeking a highly skilled and experienced Assistant General Manager to join our team at Taco Bell. As a key member of our leadership team, you will be responsible for directing the daily operations of a restaurant in the absence of the Restaurant General Manager.Key Responsibilities:Assist in the management of restaurant operations,...


  • Miami, United States UFC Gym Full time

    Job DescriptionJob DescriptionAs a UFC Gym brand ambassador, the Assistant General Manager (AGM) represents UFC Gym and ensures Membership Specialists (MS) provide a welcoming, informative, differentiated, high energy, and incredible experience for all prospective members during gym visits. This position indirectly supervises the MS team with support from...


  • Miami, United States UFC Gym Full time

    Job DescriptionJob DescriptionAs a UFC Gym brand ambassador, the Assistant General Manager (AGM) represents UFC Gym and ensures Membership Specialists (MS) provide a welcoming, informative, differentiated, high energy, and incredible experience for all prospective members during gym visits. This position indirectly supervises the MS team with support from...


  • Miami, United States Trulieve Full time

    Job SummaryWe are seeking a highly motivated and experienced Assistant General Manager to join our team at Trulieve. As a key member of our retail operations team, you will be responsible for delivering exceptional customer experiences and driving sales results.Key ResponsibilitiesAssist the General Manager in developing and implementing strategies to drive...


  • Miami, United States Gecko Hospitality Full time

    Job DescriptionJob DescriptionAssistant General ManagerLocation: South FloridaAbout Us:Gecko Hospitality is conducting a confidential search for an established full-service restaurant in need of an experienced Assistant General Manager. Were looking for a dynamic leader to help maintain operational excellence, ensuring exceptional guest experiences and...


  • Miami, United States FREEHOLD Miami Full time

    **About FREEHOLD Miami**FREEHOLD Miami is a unique hospitality concept that offers a distinctive experience for its guests. Our flagship location has established itself as a popular destination for various hospitality offerings, including multiple bars, cafes, restaurants, spacious courtyards, and live music & event spaces.**Our Team**We are seeking a highly...


  • Miami, United States Advance Auto Parts Full time

    Location: Location: Assistant General Manager in Miami, FL at Advance Auto Parts **Location:** 1225 Northwest 36th Street **Career Description** ****Job Description**** **Primary Responsibilities** * Knowledge to review and analyze P&L statement * Provide GAS3 selling experience for DIY and DIFM customers * Achieve personal / store sales goals and...


  • Miami, United States Restore Hyper Wellness Full time

    Lead the Way in Hyper WellnessAt Restore Hyper Wellness, we're on a mission to make Hyper Wellness widely accessible, affordable, and fun. As an Assistant General Manager / General Manager, you'll play a key role in leading our studio in the community to create brand awareness, drive traffic, leads, and membership, and overall sales.Key Responsibilities:Meet...