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Assistant Manager

2 months ago


Ames, Iowa, United States The Salvation Army Central Territory Full time
Job Description

The Salvation Army Central Territory is seeking an experienced Assistant Manager to join our team in a retail store environment. As an Assistant Manager, you will play a key role in supporting the Store Manager in the day-to-day operations of the store, including staff supervision, customer service, and sales management.

Key Responsibilities:
  • Staff Supervision: Assist the Store Manager in supervising and training store staff, including recruiting, interviewing, and scheduling employees.
  • Customer Service: Provide excellent customer service, ensuring a positive shopping experience for customers.
  • Sales Management: Assist in implementing strategies to meet sales goals, including supervising product acquisition, production, and sales processes.
  • Store Maintenance: Assist in maintaining the store's appearance and safety, including ensuring compliance with OSHA and Salvation Army safety policies.
  • Record Keeping: Assist in maintaining accurate records, including payroll, inventory, and sales data.
Requirements:
  • Education: High School degree or equivalent required; Associate's degree or higher preferred.
  • Experience: 2 years of retail experience, with thrift store experience a plus.
  • Certifications: Valid driver's license required.
  • Skills: Excellent communication and interpersonal skills, basic computer skills, and ability to give change accurately.
Working Conditions:

The work environment for this position is a retail store environment with a quiet to moderate noise level. The environment may be dusty and may experience temperature fluctuations based on weather. May stand for extended periods.