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Guest Experience Advocate

2 months ago


Bozeman, Montana, United States Target Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Guest Advocate. As a Guest Advocate, you will be responsible for delivering exceptional guest service, ensuring a seamless shopping experience, and promoting our products and services.

Key Responsibilities
  • Guest Service: Welcome and thank guests, respond to their needs, and resolve any issues in a timely and professional manner.
  • Product Knowledge: Be knowledgeable about our products and services, including features, benefits, and promotions.
  • Scanning and Bagging: Scan and bag guest items efficiently, accurately, and in compliance with food safety standards.
  • Order Pick Up and Drive Up: Assist guests with Order Pick Up and Drive Up services, ensuring a smooth and convenient experience.
  • Store Maintenance: Maintain a clean and organized store environment, including restocking supplies and ensuring a safe working area.
Requirements
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to interact with guests and team members in a professional and courteous manner.
  • Problem-Solving Skills: Ability to think critically and resolve guest issues in a timely and effective manner.
  • Adaptability: Flexibility to work in a fast-paced environment, with the ability to adapt to changing situations and priorities.
  • Teamwork: Ability to work collaboratively with team members to achieve sales goals and provide exceptional guest service.
What We Offer

We offer a competitive hourly rate, opportunities for career growth and development, and a fun and dynamic work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.