Housekeeper - Kimpton Armory Hotel Bozeman

5 days ago


Bozeman, Montana, United States Kimpton Hotels & Restaurants Full time
About Us

We're a boutique hotel company that's all about creating a culture of connection and community. Our founder, Bill Kimpton, believed that heartfelt, human connections make people's lives better. That's why we're dedicated to creating a work environment that's inclusive, empowering, and exceptional.

What You'll Do

As a Room Attendant with Kimpton, you'll be responsible for cleaning and maintaining our guest rooms and common areas. You'll provide outstanding service to our guests, act as an advocate for the hotel, and develop relationships with guests that will compel them to return.

Responsibilities
  • Clean, dust, wax, scrub, polish, and service guest rooms daily in line with hotel procedures.
  • Replace linens on beds and replenish guest room supplies, empty wastebaskets, and rearrange furnishings, drapes, and room accessories.
  • Provide necessary linen and amenities to guests in accordance with the guest room legend.
  • Leave rooms in uniform arrangement as determined by the Executive Housekeeper and make sure the door is closed and the room is locked.
  • Report any damage, hazards, repairs, and strangers in assigned areas.
  • Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and found item.
  • Log the date, where it was found, description of the item, and the name of the person who found it.
  • Clean all corridors and service areas.
  • Respond to any projects or requests developed by the Housekeeping management team.
  • Responsible for the pass key security and assuring that it is turned in at the close of each shift or according to the specific hotel guidelines.
  • Restock the cart at the end of your shift and organize the linen closet to prepare for the next day.
  • Report any exceptional and/or unusual circumstances, such as no luggage in a stay-over room, no service needed, sleep-outs, guests smoking in rooms, etc., to the on-duty supervisor or manager.
What We're Looking For

We're looking for someone with a high school diploma or general education degree (GED) and at least one year of experience in customer service or a similar role. You should be an excellent problem solver with great intuition and genuinely care for the safety and security of our guests. We're committed to creating a culture that reflects the diversity of our hotel and restaurant guests, and we encourage each of our employees to understand, accept, and celebrate differences among people.

We welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientations, gender identities, and genders. For our complete EEO policy, click here.


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