Customer Service Representative

3 days ago


Parsippany, New Jersey, United States Chick-fil-A Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Front of House Team Member. As a key member of our restaurant team, you will be responsible for providing exceptional dining experiences for our guests, ensuring a positive and welcoming atmosphere, and upholding the high standards of our brand.

Key Responsibilities
  • Guest Interactions: Greet and welcome guests, take and prepare customer orders, and ensure a positive experience throughout their visit.
  • Team Collaboration: Work closely with other team members to maintain a clean and organized restaurant environment, and provide support as needed.
  • Quality and Service: Maintain high standards of quality and service, adhering to our brand's vision and values.
  • Adaptability and Flexibility: Be able to multitask, work in a fast-paced environment, and adapt to changing situations.
Requirements
  • Customer Service: Provide exceptional customer service, ensuring a positive experience for every guest.
  • Communication: Communicate effectively with guests and team members, both verbally and non-verbally.
  • Teamwork: Work collaboratively with other team members to achieve common goals.
  • Adaptability: Be flexible and adaptable in a fast-paced environment.
  • Physical Demands: Ability to stand for long periods, lift up to 40 pounds, and work in a dynamic environment.
What We Offer
  • Competitive Pay: Competitive hourly rate and opportunities for advancement.
  • Benefits: Eligibility for benefits, including health insurance and paid time off.
  • Training and Development: Opportunities for training and development to help you grow in your career.
  • Fun Work Environment: A positive and supportive work environment that encourages teamwork and collaboration.


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