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Customer Service Ambassador

2 months ago

Melbourne Florida, United States Kisco Senior Living Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Kisco Senior Living. As a Front Desk Representative, you will be the first point of contact for residents and guests, providing exceptional service and creating a warm and welcoming atmosphere in our community.

Key Responsibilities
  • Monitor residents and guests entering and exiting the community
  • Assist residents with requests and needs in a timely and professional manner
  • Answer incoming calls and respond to emergencies
  • Maintain a clean and organized front desk and entrance area
  • Respond to emergencies and provide support to emergency personnel
Requirements
  • Excellent customer service skills and a warm, friendly demeanor
  • 6 months to 1 year of experience in a front desk, receptionist, or resident relations role
  • High school diploma or GED preferred
  • Senior Living experience a plus
  • Hotel experience a plus
What We Offer
  • Competitive pay
  • A free meal per shift
  • Healthcare benefits, including vision and dental (full-time only)
  • Matching 401(k) (full-time only)
  • Paid time off
  • Rewards and bonus opportunities
  • Continuous training and growth opportunities
About Kisco Senior Living

Kisco Senior Living is a dynamic and award-winning leader in the senior living industry, dedicated to creating a great place to live for our residents and a great place to work for our associates. We are committed to providing exceptional service and support to our residents and staff.