Student Billing Specialist

4 weeks ago


Green Bay, Wisconsin, United States University of Wisconsin-Green Bay Full time
Job Summary

This position provides direct customer support and counseling in matters pertaining to student financial accounts under the general supervision of the Bursar. The successful candidate will work inclusively and respectfully within a diverse campus community, practicing civility in the workplace.

Key Responsibilities
  • Audits or processes advanced transactions and assigns funding codes in accordance with established rules, regulations, and policies.
  • Audits, monitors, organizes, and updates fiscal records, reports, and affiliated materials.
  • Answers advanced fiscal questions and provides information based on set materials and standards to various audiences.
  • Assists with collection record keeping; account write offs; monthly invoicing and in-house payment plan accounts.
  • Reviews transaction processing internal controls and recommends policies and procedures.
  • Drafts communications and advanced reports and maintains organization of varied records to provide administrative support within a specified work unit.
  • Creates general reporting for transactions.
Qualifications
  • Associate Degree in Accounting or High School Diploma and 5 years of equivalent work experience at time of application.
  • Computer proficiency with the ability to use specialized financial software packages, spreadsheets, word processing, and money management products (i.e. PeopleSoft, MS Excel, MS Word, E-mail, Internet).
  • 2 years of Customer Service experience.
Preferred Qualifications
  • Experience in higher education environment.
  • 2 years experience with knowledge of accounting and/or bookkeeping concepts and math skills.
Working Conditions

This position is a full-time University Staff appointment. The work hours for this position will be 7:45 a.m. - 4:30 p.m., Monday through Friday. A criminal conviction investigation will be conducted on the finalist(s). A six-month probationary period is required for this position.

Benefits

The UW System provides an excellent benefits package to meet the diverse needs of its employees. This includes several health insurance options, with annual deductibles as low as $250/individual and $500/family. Our benefits package also includes dental, vision, several life insurance options, AD&D and Accident insurance and Flexible Spending and Health Savings Accounts.

We participate in the Wisconsin Retirement System (WRS), where employer contributions begin immediately and employees are fully vested after 5 years of service. The UW System also provides supplemental retirement savings programs including a 403(b) and Deferred Compensation.

In addition, employees receive several types of paid leave benefits, which are prorated for employees working less than 100%. This includes 9 legal holidays, 36 hours of personal holiday and between hours of sick leave annually. Employees earn 13-27 days of vacation each year, depending on years of service and employment type.



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