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Lead Project Coordinator

2 months ago

Covington, Kentucky, United States Icon Commerce Full time

The Senior Program Manager collaborates closely with the client services team to guarantee that project deliverables reach clients punctually and within financial constraints. This role involves direct interaction with clients for project reviews and necessary communications. A proficient problem-solver, the Senior Program Manager must be skilled at foreseeing challenges and identifying opportunities, while also mentoring junior team members to enhance their capabilities.

This position demands exceptional project management expertise. The ideal candidate should be a dedicated team player, highly organized, possess outstanding verbal and written communication skills, and exhibit a proactive approach to problem-solving.

Key Responsibilities

  • Collaborate with account executives from the project's inception to aid in crafting project plans, including budget estimates and timelines.
  • Participate in client kickoff meetings and other significant client discussions to establish a robust project foundation before the internal project launch.
  • Input budget estimates into the project management system and meticulously monitor financials, analyzing discrepancies between quotes and actuals, and coordinating with account executives on subsequent actions.
  • Work alongside the resource manager to identify suitable resources and project timelines.
  • Develop and oversee comprehensive schedules throughout the project lifecycle.
  • Initiate and attend both internal and client-facing project planning and status meetings.
  • Engage extensively with the project management system: establish project schedules and ensure task completion to maintain project momentum.
  • Provide continuous project updates, including kickoff meetings, regular internal check-ins, and client communications as necessary.
  • Track and report on project progress while addressing any obstacles that arise.
  • Identify opportunities to enhance efficiency and streamline workflows for both the agency and clients.
  • Inspire team members involved in the project to complete their tasks within the established timelines and budget.

Qualifications

  • A minimum of 5 years of experience in comparable roles, preferably within an agency setting.
  • Experience in marketing, e-commerce, and retail is advantageous.
  • Proficient in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint).

Preferred Attributes

  • Exceptional interpersonal and client relationship management skills.
  • Detail-oriented with strong analytical thinking capabilities.
  • Excellent written and verbal communication skills.
  • Superior multitasking abilities.
  • Ability to adapt to change positively and effectively.
  • Confident, inquisitive, and thrives in a dynamic, fast-paced environment.