Guest Experience Coordinator
3 weeks ago
Are you passionate about delivering exceptional guest experiences? Do you have a keen eye for detail and a knack for problem-solving? We're seeking a highly motivated and organized Guest Experience Intern to join our team at Kroenke Sports & Entertainment (KSE).
About the Role:The Guest Experience Intern will assist in the planning, execution, and implementation of guest services at Ball Arena and DICK'S Sporting Goods Park. This role will provide an opportunity to learn about event operations, conflict resolution, and customer service in a fast-paced environment.
Key Responsibilities:- Assist with office duties, including checking voicemails, compiling guest survey data, and responding to guest inquiries
- Support Guest Experience training for part-time staff, including vendor partners
- Plan and coordinate employee appreciation events
- Assist with team member appreciation programs, including cross-department communication and distribution of program materials
- Shadow Manager on Duty during events, including Guest Experience and Venue Operations departments
- Data entry for staff-related procedures, including monthly scheduling and employee notes
- Conduct research and create presentations for proposed program initiatives
- Attend weekly department and company meetings
- Work toward managing an event as the Guest Experience Manager on Duty
- Facilitate and conduct New Hire Onboarding Tours at Ball Arena
- Assist with covering inbound phone calls to Guest Relations and main Ball Arena reception phone line
- Participate in required KSE Intern Program events and trainings
- High school diploma or GED
- 1+ years of work experience, customer service experience, and/or event planning experience preferred
- Ability to maintain a positive attitude, demonstrate professionalism, and work independently
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with multiple departments and companies
- $18.29/hour
- 29 hours per week maximum
- 401K/Employer Match
Kroenke Sports & Entertainment (KSE) is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
-
Guest Experience Coordinator
4 weeks ago
Denver, Colorado, United States AEG Full timeJob Title: Guest Experience InternAbout the Role:We are seeking a highly motivated and detail-oriented Guest Experience Intern to join our team at Kroenke Sports & Entertainment. As a Guest Experience Intern, you will have the opportunity to learn about the planning, execution, and implementation of guest services at Ball Arena and DICK'S Sporting Goods...
-
Event Host and Guest Experience Coordinator
3 weeks ago
Denver, Colorado, United States Live Nation Entertainment Full timeRole OverviewAs an Event Host and Guest Experience Coordinator with Live Nation Entertainment, you will play a pivotal role in ensuring the safety, comfort, and satisfaction of our guests. This position is ideal for individuals who possess excellent communication skills, a keen sense of judgment, and a passion for delivering exceptional guest experiences.Key...
-
Guest Experience Manager
4 weeks ago
Denver, Colorado, United States HHM Hotels Full timeJob SummaryWe are seeking a skilled Guest Experience Manager to join our team at HHM Hotels. As a key member of our operations team, you will be responsible for delivering exceptional guest experiences while maintaining consistent communication with our front office team.Key ResponsibilitiesGenerate and provide an upscale and authentic experience for...
-
Guest Experience Ambassador
4 weeks ago
Denver, Colorado, United States Marriott International Inc Full timeJob SummaryAs a Guest Experience Expert at Marriott International Inc, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and unique. You will take the initiative to process operational needs, address guest requests, complete reports, and share the highlights of the local area. Your role will involve...
-
Guest Experience Supervisor
4 weeks ago
Denver, Colorado, United States Chick-fil-A Full timeLead a Team of 20+ at Chick-fil-AAs a Guest Experience Supervisor, you will be responsible for managing business operations and leading a team of 20+ in a fast-paced restaurant environment. You will serve and lead in restaurant operations 35-40 hours/week, assist with social media and advertising for events, and lead systems and processes to ensure...
-
Guest Experience Supervisor
3 weeks ago
Denver, Colorado, United States Chick-fil-A Full timeLead a Team of 20+ at Chick-fil-AAs a Guest Experience Supervisor at Chick-fil-A, you will have the opportunity to lead a team of 20+ and manage business operations. You will be responsible for serving and leading in restaurant operations 35-40 hours/week, assisting with social media and advertising for events, and leading systems and processes that ensure...
-
Dietitian/Guest Experience Expert
3 weeks ago
Denver, Colorado, United States Aramark Full timeHarvest Table Culinary Group at Regis University is seeking a highly skilled professional to fill the role of Registered Dietitian/Guest Experience Expert.This position combines expertise in food, nutrition, and the promotion of culinary arts to create a unique and engaging experience for guests.The ideal candidate will have a strong background in nutrition...
-
Host/Hostess - Guest Experience Specialist
3 weeks ago
Denver, Colorado, United States Saltwater Social Full timeGuest Experience SpecialistAt STK Steakhouse, we're seeking a skilled Host/Hostess to join our team as a Guest Experience Specialist. This role is responsible for creating a warm and inviting atmosphere for our guests, ensuring a seamless dining experience from arrival to departure.Key Responsibilities:Warmly greet guests upon arrival and ensure a smooth...
-
Denver, Colorado, United States Kimpton Hotel Full timeAbout the RoleWe're seeking a skilled Bartender to join our team at Kimpton Hotel. As a Bartender, you will be responsible for preparing and serving drinks to our guests in a professional and courteous manner.Key ResponsibilitiesGreet and welcome guests, promptly serving food and beverages.Pour drinks according to specifications, receive and process orders...
-
Host/Hostess - Guest Experience Specialist
4 weeks ago
Denver, Colorado, United States Rock Bottom Restaurant & Brewery Full timeJob OverviewAs a Host/Hostess at Rock Bottom Restaurant & Brewery, you will be the first and last impression for our guests. Your role is to provide exceptional customer service, ensuring a seamless dining experience from start to finish.Key ResponsibilitiesGuide guests safely and professionally through the dining room to their table, engaging in warm and...
-
Customer Experience Coordinator
3 weeks ago
Denver, Colorado, United States Serendipity Labs Full timeAbout the Role:We are seeking a highly skilled and experienced Customer Experience Coordinator to join our team at Serendipity Labs. As a key member of our operations team, you will be responsible for delivering exceptional customer service and creating a welcoming environment for our members and guests.Key Responsibilities:Provide a warm and professional...
-
Guest Services Shift Lead Coordinator
4 weeks ago
Denver, Colorado, United States ASM Global Full timeJob Title: Guest Services Shift LeadJob Summary:The Guest Services Shift Lead is responsible for providing exceptional customer service and support to guests and staff. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.Key Responsibilities:Assist the Guest Services Manager in...
-
Halo Rooftop Bartender
3 weeks ago
Denver, Colorado, United States Kimpton Hotels & Restaurants Full timeAbout the RoleWe are seeking a skilled Rooftop Bartender to join our team at Kimpton Hotels & Restaurants. As a Bartender, you will be responsible for crafting exceptional guest experiences by providing outstanding service, preparing and serving drinks, and maintaining a clean and welcoming environment.Key ResponsibilitiesPour drinks, using standard pour...
-
Guest Advocate
3 weeks ago
Denver, Colorado, United States Target Full timeAbout TargetAt Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. We are committed to creating a welcoming and inclusive environment where our guests can discover the joy of everyday life.Job SummaryWe are seeking a Small Format Team Member to join our team. As a Small Format Team...
-
Guest Advocate
1 month ago
Denver, Colorado, United States Target Full timeAbout TargetTarget is a Fortune 50 company with over 400,000 team members worldwide. We're a leading retailer in America, and our mission is to help all families discover the joy of everyday life. We prioritize relationships, growth opportunities, and a culture of care, growth, and winning together.Job SummaryWe're seeking a Small Format Team Member to join...
-
Guest Advocate
4 weeks ago
Denver, Colorado, United States Target Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Guest Advocate to join our team at Target. As a Guest Advocate, you will be responsible for providing exceptional guest service, ensuring a welcoming and inspiring experience for our guests in our smallest format stores.Key Responsibilities:Create a welcoming experience by authentically...
-
Client Experience Coordinator
4 weeks ago
Denver, Colorado, United States Little Kickers Swim School Full timeJob Title: Client Experience CoordinatorWe are seeking a highly skilled and enthusiastic Client Experience Coordinator to join our team at Little Kickers Swim School. As the welcoming face of our organization, you will be responsible for ensuring every client interaction begins with a warm and professional greeting in our lobby.Key Responsibilities:Client...
-
Denver, Colorado, United States Evolve Full timeAbout the RoleWe're seeking a seasoned leader to shape and enhance the customer journey at Evolve. As the Senior Director of Owner and Guest Support, you'll ensure our service operations are efficient, innovative, and aligned with our mission to make vacation rental easy. Your leadership will drive a customer-centric culture, integrating data-driven...
-
Guest Services Representative
3 weeks ago
Denver, Colorado, United States Stonebridge Companies Full timeJob SummaryThe Guest Services Agent will serve as the primary contact for all guests throughout their stay, effectively and efficiently checking guests in and out of the hotel. This role requires exceptional guest service skills, attention to detail, and the ability to work accurately and efficiently in a fast-paced environment.Key Responsibilities•...
-
Guest Service Ambassador
4 weeks ago
Denver, Colorado, United States Marriott International Inc Full timeJob SummaryWe are seeking a skilled Guest Service Representative to join our team at The Westin Denver International Airport. As a key member of our Rooms & Guest Services Operations team, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and resolving any issues that may arise during a...