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Customer Service Representative for French-speaking Switzerland

2 months ago

Waukesha, Wisconsin, United States XXXL Full time

**Job Summary**

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative for French-speaking Switzerland. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients in the French-speaking region of Switzerland.

**Key Responsibilities**

• Provide timely and effective responses to customer inquiries via phone, email, and other communication channels

• Resolve customer complaints and issues in a professional and courteous manner

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

• Document all customer interactions and updates in our systems

• Stay up-to-date with product knowledge and industry trends to provide expert advice to customers

**Requirements**

• Fluency in German and French languages

• Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment and prioritize multiple tasks

• Strong problem-solving and analytical skills

• Ability to work independently and as part of a team

**What We Offer**

• Competitive salary and benefits package

• Opportunities for professional growth and development

• Collaborative and dynamic work environment

• Recognition and rewards for outstanding performance