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Customer Service Representative

1 month ago

Waukesha, Wisconsin, United States Metal Finishing Supply Co Inc Full time
Job Summary

Metal Finishing Supply Co., Inc. is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities

  • Respond to customer inquiries via phone, email, and fax
  • Process and fulfill customer orders in a timely manner
  • Resolve customer complaints and issues in a professional and courteous manner
  • Document and update customer records as necessary
  • Collaborate with sales and operations teams to ensure seamless customer service

Requirements

  • High school diploma or equivalent required
  • 3-5 years of customer service experience in a manufacturing environment
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks

What We Offer

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

How to Apply

Interested candidates should submit their resume and cover letter to HR@metalfinishingsupply.biz. We look forward to hearing from you