Service Operations Manager

23 hours ago


Surprise, Arizona, United States TOKYO JOES LLC Full time
Job Overview

We are seeking a seasoned Service Pro to lead our restaurant team as an operations specialist. This role requires exceptional leadership and communication skills, with a proven track record of training and developing high-performing teams.

Key Responsibilities:

  • Lead and manage daily restaurant operations, ensuring seamless guest experiences.
  • Develop and implement effective training programs for new and current team members.
  • Maintain accurate cash handling and management procedures.
  • Cultivate a positive and energetic work environment.
  • Foster strong relationships with guests and team members alike.
  • Stay up-to-date on Tokyo Joes operational policies and procedures.

Requirements:

  • 5+ years of experience in restaurant management or leadership roles.
  • Proven track record of successful team development and training.
  • Excellent communication and interpersonal skills.
  • Able to work effectively in fast-paced environments.
  • Strong problem-solving and analytical skills.

Salary: $60,000 - $80,000 per year, depending on experience.



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