Dustin Agency Representative

21 hours ago


Jackson, New Jersey, United States Dustin Agency Full time
Join Our Team as a Customer Service Representative

We are seeking a highly motivated and experienced Customer Service Representative to join our team. As a key member of our insurance agency, you will play a crucial role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities

This position involves:

  • Answering agency phones and responding to client inquiries
  • Processing client requests in a timely and efficient manner
  • Utilizing CRM systems and practices to manage client relationships
  • Developing and maintaining strong relationships with clients
Qualifications and Requirements

To succeed in this role, you will need:

  • Proven customer support experience or equivalent
  • Strong phone contact handling skills and active listening abilities
  • Familiarity with CRM systems and practices
  • Excellent communication and presentation skills
  • A high school degree and NJ Property & Casualty insurance producer license
Compensation and Benefits

This full-time position offers a competitive salary of $45,000 per year, with commission paid upon accepted timeframe. Additional benefits include:

  • 401(k) matching
  • Paid time off

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