Retention and Growth Manager

7 days ago


Butler, Pennsylvania, United States The Expert Institute Full time

**Transform Client Experience**

As a Client Success Specialist at The Expert Institute, you will drive growth and retention by building strong relationships with attorney clients. You will oversee client communications, track account health, and collaborate with Sales to prepare accounts for renewal.

About the Role

In this role, you will present proposals and discuss pricing with renewing accounts, strategically increase usage of our service within each firm, and work closely with our Medical and Research teams to deliver exceptional client experience.

What We Offer

  • An estimated annual salary of $80,000-$110,000
  • A dynamic and supportive team environment
  • Opportunities for professional growth and development


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