Certification Specialist

2 weeks ago


Williamsport, Pennsylvania, United States Housing Management Resources Full time
Recertification Specialist

We are seeking a highly skilled and detail-oriented individual to join our team as a Recertification Specialist in Williamsport, PA.

In this role, you will be responsible for assisting prospective tenants with the leasing process while ensuring compliance with certification requirements.

The ideal candidate will possess excellent communication skills, attention to detail, and a strong understanding of leasing procedures and certification regulations.

Key Responsibilities:
  • Conduct property tours for prospective tenants, showcasing available units and amenities.
  • Respond promptly and professionally to inquiries from prospective tenants via phone, email, and in-person.
  • Guide prospective tenants through the leasing process, including completing applications, and collecting necessary documentation.
  • Maintain accurate records of leasing activity, including tenant information, rental payments, and lease agreements.
  • Coordinate move-in and move-out processes, including conducting unit inspections and managing security deposits.
  • Ensure compliance with federal, state, and local certification requirements, such as HUD, LIHTC, and Section 8.
  • Provide excellent customer service to current and prospective tenants, addressing concerns and resolving issues in a timely manner.
  • Participate in training and professional development opportunities to enhance knowledge and skills in leasing and certification processes.
Requirements:
  • High school diploma or equivalent
  • Previous experience in leasing, property management, or a related field preferred
  • Knowledge of federal, state, and local certification regulations, including HUD, LIHTC, and Section 8
  • Strong communication and interpersonal skills, with the ability to interact effectively with diverse individuals
  • Excellent organizational skills and attention to detail
  • Proficiency in Microsoft Office Suite and property management software
  • Ability to work independently and as part of a team in a fast-paced environment
  • Valid driver's license and reliable transportation
Benefits:
  • Health and Wellness Benefits begin immediately
  • Medical, Vision, and Dental Insurance
  • Paid Time Off (Vacation, Sick and Personal)
  • Paid Holidays & Paid Volunteer Day
  • Summer Early Release
  • 401k with a 4% company match
  • Recovery Ready Workplace (committed to supporting employees impacted by substance use)

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