IT Support Specialist
3 weeks ago
Prysmian Group is seeking a skilled IT Support Specialist to join our team. As a key member of our Local System Administration team, you will be responsible for providing top-notch support to our end-users, ensuring the smooth operation of our computer systems and networks.
Key Responsibilities:
* Troubleshoot and resolve computer-related issues in a timely and efficient manner
* Perform daily system monitoring and verification of hardware and server resources
* Install and configure workstations, software, and peripherals
* Create, modify, and delete user accounts as needed
* Provide exceptional support to end-users, investigating and resolving issues in a professional and courteous manner
Requirements:
* 5+ years of experience in system administration and computer technical support
* Excellent analytical and troubleshooting skills
* Ability to multitask, prioritize, and meet deadlines
* Highly motivated and able to work with minimal supervision
* Excellent communication skills, both written and verbal
Preferred Qualifications:
* Bachelor's degree in Information Technology, MIS, or related field
* A+, Network+, Microsoft certifications
* Experience with enterprise-class desktop software, such as Windows 7 and 10, Office 2010 and 2016, Endpoint Protection antivirus, remote management tools, and asset management
About Prysmian Group:
Prysmian Group is a world leader in the energy and telecom cable systems industry. We are committed to diversity, equity, and inclusion, and strive to create a workplace where everyone feels valued and respected. If you are a motivated and talented individual who is passionate about IT support, we encourage you to apply for this exciting opportunity.
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