Warehouse Operations Manager

4 days ago

Illinois, United States BUNN Full time
Job Summary

We are seeking a highly skilled and experienced Senior Warehouse Operations Manager to lead our global shipping operation based in Springfield, Illinois. The ideal candidate will have a strong background in warehouse operations and be responsible for overseeing an effective and efficient global shipping department that meets all safety, quality, and performance expectations.

Key Responsibilities
  • Oversee the direct performance of all shipping teams to ensure on-time delivery of products to customers.
  • Lead a multi-level department, consisting of both hourly and salary individuals, by assessing employee performance, facilitating conflict resolution, and assisting supervisors to address repeat issues with corrective actions.
  • Coach and mentor direct management reports fostering a positive environment to ensure the team's success and growth.
  • Establish and implement department policies, goals, objectives, and procedures in conjunction with senior leadership and team members.
  • Work with both internal and external customer needs and requirements.
  • Provide training, support, direction, and guidance to department personnel to continually develop their work habits, job skills, and safety practices.
  • Recommend and administer personnel actions in accordance with company policies and procedures with Human Resource guidance.
  • Ensure the accurate tracking and management of inventory levels.
  • Demonstrate and support compliance with all safety and cleanliness requirements.
  • Promote company policy and the BUNN Quality Improvement Process within all department work groups.
  • Provide strategic direction in conjunction with the Process Manager in the identification and implementation of key operational improvements.
  • Perform other duties as assigned.
Requirements
  • Bachelor's degree preferred, business or supply chain a plus.
  • 3-5 years minimum supervisory experience in warehouse or distribution environment; preferred 5 years or greater.
  • Proven track record that demonstrates the ability to supervise diverse work groups in a team environment using effective listening, coaching, training, investigative, and problem-solving skills.
  • Competent in conflict resolution while creating a healthy work environment.
  • Ability to exercise initiative, sound judgment, and effective time management in a fast-paced environment with limited supervision.
  • Proficient in MS Office skills (Excel, Word, PowerPoint).
  • Excellent verbal and written communication skills.
  • SAP inventory management experience a plus.
  • Lean problem-solving training and experience.
  • Ability to relocate before starting work required (Springfield, Illinois); Days Monday-Friday.

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