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Dental Office Coordinator

2 months ago

Henrico Virginia, United States River Run Dental Full time

About Us:

River Run Dental is a leading dental practice in Richmond, known for its exceptional patient care and commitment to excellence.

Job Summary:

We are seeking a highly skilled and customer-focused Concierge to join our team. As a Concierge, you will play a vital role in ensuring a seamless patient experience, from registration to check-out.

Key Responsibilities:

  • Register patients and manage their records
  • Greet and check patients in, ensuring a warm and welcoming experience
  • Track new patients and follow up with them as needed
  • Communicate with the clinical team to coordinate new patient tours
  • Deliver exceptional customer service, addressing patient concerns and resolving issues promptly

Requirements:

  • High school diploma or equivalent required
  • Proficiency with Microsoft Office Suite
  • Knowledge of dental software a strong asset

Benefits:

We offer a comprehensive benefits package, including health and dental benefits, 401(k), vacation pay, and paid time off, to our full-time employees.