Patient Care Coordinator
5 days ago
We are seeking a skilled Patient Care Coordinator to join our team at Serenity Healthcare in Atlanta-Sandy Springs, GA. As a key member of our customer support team, you will be responsible for connecting patients with life-saving treatments and providing exceptional customer service.
Estimated Salary: $45,000 - $55,000 per year (depending on experience)
About the RoleThis is an entry-level role with opportunities for rapid advancement and career growth within a rapidly growing healthcare organization. You will work closely with clinics to coordinate patient care and provide education to patients about TMS and Ketamine treatments.
- Connecting with patients via phone to provide support and education
- Helping patients solve problems and navigate the treatment process
- Coordinating with clinics to ensure seamless patient care
To succeed in this role, you will need:
- A High School Diploma or GED
- Strong customer service skills and previous experience in a customer-facing role
- Excellent verbal and written communication skills, as well as basic math skills
- The ability to connect with individuals and de-escalate challenging situations
Serenity Healthcare offers a range of benefits, including:
- Accelerated career growth and opportunities for advancement
- Insurance benefits (medical, dental, vision) with 90% premiums covered by the company
- 20 days off annually (10 PTO days and 10 holidays)
- Access to corporate amenities, including an onsite gym and game room
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