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Customer Success Advocate

2 months ago


New York, New York, United States Yext Full time

Customer Success Advocate

Become a vital member of the Support Team at Yext and contribute to improving the search functionality for our clientele. We seek enthusiastic individuals who are dedicated to resolving intricate challenges and supporting customers. As a Customer Success Advocate, you will collaborate closely with enterprise clients to maximize their utilization of the Yext platform. This position entails diagnosing technical difficulties, offering best practices, and developing expertise in Yext offerings.

Key Responsibilities:

  • Guide clients in navigating the Yext platform
  • Identify and resolve technical challenges
  • Share best practices for optimal use
  • Develop comprehensive knowledge of Yext offerings

We are interested in candidates who possess strong analytical skills, exceptional communication capabilities, and a commitment to continuous learning. If you thrive in a fast-paced environment and have experience in customer-facing roles, we would like to hear from you. Join Yext and be part of a diverse and inclusive culture that values each individual.