Customer Success Advocate

4 days ago


New York, New York, United States Bask Health Full time
Job Description

Bask Health is a rapidly growing startup that empowers entrepreneurs and businesses to launch a DTC telemedicine company quickly and easily. We're looking for a self-starter who is passionate about enhancing the customer experience and takes pride in demonstrating the value of our products and services to our customers.

Key Responsibilities:

  • Build strong relationships with Bask Health's customers and own the full customer lifecycle, including onboarding, value realization, engagement strategies, expansion, and renewals
  • Partner with customer stakeholders to develop custom engagement initiatives that drive user adoption and support the unique needs of their patients
  • Manage all current customer data and analyze customer engagement metrics to communicate value, trends, and opportunities with key stakeholders
  • Deliver program demos, provide insightful technical answers, and recommend creative ways to get the most out of the Bask Health platform

Requirements:

  • 5+ years of experience in Customer Success, Client Services, or Customer Success at a SaaS organization
  • Experience in the telehealth space and with large- to enterprise-sized customer book of business
  • Creative problem solver with a determination to succeed and highly articulate, ability to communicate effectively both when speaking and writing

What We Offer:

  • Great compensation package and stock options
  • Culture Focused: we prioritize building a high-performance culture of top talent
  • Learn and Grow: we provide mentorship and send you to events that help you build your network and skills
  • Unlimited PTO: we trust you to do what is necessary to get your job done while maintaining a healthy work/life harmony
  • Remote Friendly: work with teammates from different time zones across the globe


  • New York, New York, United States Bask Health Full time

    Job Title: Customer Success AdvocateBask Health is a rapidly growing telehealth platform that empowers entrepreneurs and businesses to launch DTC telemedicine companies quickly and easily. We're looking for a self-starter who is passionate about enhancing the customer experience and takes pride in demonstrating the value of our products and services.Key...


  • New York, New York, United States Whop Full time

    About WhopWhop is revolutionizing the internet by creating a seamless platform for connection, consumption, creation, and commerce. Our mission is to empower creators and entrepreneurs to thrive in a single, inclusive ecosystem.The RoleWe're seeking a highly skilled Customer Success Manager to join our team. As a key member of our customer success team, you...


  • New York, New York, United States Whop Full time

    About WhopWhop is a pioneering platform that's redefining the internet experience. Our mission is to create a seamless, all-in-one environment where connection, consumption, creation, and commerce thrive. With a global community of users, Whop is empowering creators to earn a sustainable income through our platform.The RoleWe're seeking a highly skilled...


  • New York, New York, United States Kansas State University Full time

    About This RoleWe are seeking a highly motivated and detail-oriented Customer Success Advocate to join our team at Kansas State University's University Printing. As a key member of our team, you will play a critical role in ensuring customer satisfaction, managing incoming projects, and driving sales.Key ResponsibilitiesGreet customers with a professional...

  • Testing Specialist

    4 weeks ago


    New York, New York, United States Customer Success Full time

    Job DescriptionJob Description involves working with customers to ensure their success. Key responsibilities include TEST JOB NOT A REAL JOB and providing support to meet their needs. This role requires strong communication skills and the ability to work independently. The ideal candidate will have experience in TEST JOB NOT A REAL JOB and be able to provide...


  • New York, New York, United States Circadia Health Full time

    Job Title: Customer SuccessCircadia Health is a medical technology company that has developed the world's first FDA-cleared completely contactless remote patient monitoring system.Our system is powered by cutting-edge technology and AI, allowing for the early detection of medical events such as Congestive Heart Failure, COPD Exacerbations, Pneumonia, Sepsis,...


  • New York, New York, United States NoGigiddy Full time

    Customer Success RoleWe are seeking a Customer Success Specialist to ensure our customers achieve their desired outcomes while using our products and services. This entry-level remote role involves building and maintaining strong relationships with customers, understanding their needs and goals. The primary point of contact for our customers, you will...


  • New York, New York, United States MetroPlusHealth Full time

    Job Title: Customer Success SpecialistJob Summary:MetroPlusHealth is seeking a highly motivated and organized Customer Success Specialist to join our team. The successful candidate will be responsible for supporting MetroPlusHealth members and other key stakeholders across the customer's journey.Key Responsibilities:Assist members with recertification and...


  • New York, New York, United States NYC Health Hospitals Full time

    Job Title: Customer Success SpecialistAt NYC Health + Hospitals, we are committed to delivering high-quality healthcare services to our communities. We are seeking a highly organized and customer-focused individual to join our team as a Customer Success Specialist.Job Summary:The Customer Success Specialist will play a critical role in supporting MetroPlus...


  • New York, New York, United States Metaview Full time

    About MetaviewMetaview is revolutionizing the hiring process with its AI-first platform, providing a richer ground-truth for hiring teams. Our mission is to turn hiring into a business-critical team sport, and we're making significant strides in achieving this goal.The RoleWe're seeking a highly skilled Customer Success professional to join our US team. As a...


  • New York, New York, United States LiveFlow Full time

    {"title": "Customer Success Associate", "description": "About LiveFlowWe're building LiveFlow to revolutionize the way businesses manage their finances. Our mission is to empower entrepreneurs and small business owners to take control of their financials, freeing them from manual work and enabling them to focus on growth.About the RoleWe're seeking a...


  • New York, New York, United States MetroPlus Health Plan Full time

    Job Title: Customer Success SpecialistJoin MetroPlus Health Plan, a leading healthcare provider, as a Customer Success Specialist. In this role, you will play a critical part in ensuring our members receive exceptional care and support throughout their healthcare journey.Key Responsibilities:Support members with recertification and renewal of membership,...


  • New York, New York, United States NYC Health Hospitals Full time

    Job Title: Customer Success SpecialistMetroPlusHealth, a subsidiary of NYC Health + Hospitals, is seeking a highly skilled Customer Success Specialist to join our team. As a Customer Success Specialist, you will play a critical role in supporting our members and stakeholders across the customer journey.Key Responsibilities:Provide exceptional customer...


  • New York, New York, United States MetroPlusHealth Full time

    Job Title: Customer Success SpecialistJob Summary:MetroPlusHealth is seeking a highly skilled Customer Success Specialist to join our team. As a key member of our customer success team, you will be responsible for supporting our members and other key stakeholders across the customer's journey.Key Responsibilities:Recertification/Renewal of MembershipAssist...


  • New York, New York, United States Reorg Full time

    Job Title: Customer Success SpecialistReorg is a leading global provider of credit intelligence, data, and analytics. We are seeking a highly motivated and experienced Customer Success Specialist to join our team.Job Summary:The Customer Success Specialist will be responsible for managing a small book of existing global clients in the legal segment, with an...


  • New York, New York, United States Reorg Full time

    Job Title: Customer Success SpecialistReorg is a leading global provider of credit intelligence, data, and analytics. We are seeking a highly motivated and experienced Customer Success Specialist to join our team.Job SummaryThe Customer Success Specialist will be responsible for managing a small book of existing global clients in the legal segment, with an...


  • New York, New York, United States MetroPlus Health Plan Full time

    Job Title: Customer Success SpecialistAt MetroPlus Health Plan, we are committed to empowering New Yorkers by uniting communities through care. We believe that healthcare is a right, not a privilege. If you have compassion and a collaborative spirit, we invite you to join our team.Job Summary:The Customer Success Specialist is responsible for supporting...


  • New York, New York, United States MetroPlusHealth Full time

    Empowering New Yorkers through Exceptional CareMetroPlusHealth is dedicated to delivering high-quality healthcare services to residents of New York City. As a Customer Success Specialist, you will play a vital role in empowering our members to live their healthiest lives.Key Responsibilities:Support members and stakeholders across the customer journey,...


  • New York, New York, United States NYC Health Hospitals Full time

    Job SummaryMetroPlusHealth is seeking a highly skilled Customer Success Specialist to join our team. As a key member of our organization, you will play a critical role in supporting our members and stakeholders across the customer journey.Key ResponsibilitiesProvide exceptional customer experience through timely and effective resolution of member inquiries...


  • New York, New York, United States LiveFlow Full time

    About LiveFlowWe're building LiveFlow to revolutionize the way businesses manage their finances. Our mission is to empower entrepreneurs and small business owners to succeed by providing a seamless and intuitive financial management experience.The RoleWe're seeking a highly motivated and empathetic Customer Success Associate to join our team. As a pioneer in...