Customer Service Liaison

4 weeks ago


Dallas, Pennsylvania, United States State Farm Insurance Full time
Customer Service Representative Role

At State Farm Insurance, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.

Key Responsibilities:
  • Assist customers with inquiries, complaints, and policy changes in a timely and professional manner.
  • Provide accurate and up-to-date information regarding insurance products and services.
  • Process policy applications, renewals, and cancellations efficiently.
  • Handle billing and payment inquiries, resolving any issues promptly.
  • Collaborate with team members to ensure customer satisfaction and maintain accurate customer records.
  • Stay updated on industry trends and changes in insurance policies to provide expert advice.

What We Offer:
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A competitive salary and benefits package.

Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.

Apply Now:

Are you a customer-focused individual with a passion for delivering exceptional service? If so, we encourage you to apply for this exciting opportunity to join our team at State Farm Insurance.

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