Front Desk Professional

7 days ago


Novato, California, United States Novato Residence Inn by Marriott Full time
About the Job

We are looking for a dedicated and friendly Guest Service Agent/Front Desk Agent to join our team at Novato Residence Inn by Marriott. In this role, you will be responsible for providing top-notch customer service and ensuring that our guests have an excellent stay.

Responsibilities:

  • Provide warm welcomes and farewells to guests, register them, and assign rooms
  • Maintain confidentiality of guest information and handle sensitive transactions
  • Respond promptly to guest inquiries and resolve issues efficiently
  • Process financial transactions, manage cash drawers, and maintain accurate records

Requirements:

  • 0-1+ year of customer-facing experience
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively
  • High school diploma or equivalent required

Benefits:

  • Career growth opportunities
  • $15-$18 per hour (estimated salary)
  • Comprehensive benefits package, including medical, vision, dental, 401(k), and profit sharing
  • Paid time off
  • Flexible scheduling


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