Senior Customer Service Liaison
3 weeks ago
Job Summary:
We are seeking a highly skilled Senior Customer Service Liaison to join our team at 1st Franklin Financial. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, leveraging your interpersonal skills and business knowledge to meet their needs.
Key Responsibilities:
- Develop and maintain strong relationships with customers to ensure their needs are met and exceeded.
- Provide timely and effective resolution to customer complaints and issues.
- Collaborate with internal teams to ensure seamless customer experience.
- Stay up-to-date on industry trends and best practices to continuously improve customer service.
Requirements:
- 2+ years of experience in customer service or a related field.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong business acumen and problem-solving skills.
What We Offer:
- A competitive salary range of $14.00 to $18.00 per hour.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401(k) retirement plan with company match.
- Opportunities for professional growth and development.
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