Level 1 Technician
2 weeks ago
eXcell is seeking a skilled Level 1 Technician to join our team as an Asset Deployment Specialist. In this role, you will be responsible for managing a high volume of asset deployments and moves, serving as the first point of contact for ticket requests, and coordinating with the team to ensure seamless execution.
Key Responsibilities- Manage asset deployments and moves, ensuring timely and efficient execution
- Serve as the first point of contact for ticket requests, providing prompt and effective support
- Collaborate with the team to resolve issues and improve processes
- Minimum 2+ years of hands-on asset deployment experience
- High School Diploma or GED required
- Familiarity with standard concepts, practices, and procedures within the IT support field
- Able to lift heavy equipment (PCs, monitors, printers)
- Strong verbal and written communication skills
- Experience with Windows OS, Microsoft Office, Internet browsers, and Email clients
eXcell provides a comprehensive benefit package, including health insurance, 401k, basic life/AD&D, supplemental insurance plans, paid time off, paid holidays, paid sick leave, FSA/HSA pre-tax benefits, and employee discounts. We are a W2-only company and cannot sponsor H1B visas at this time.
eXcell supports equal employment opportunity and is an equal opportunity employer.
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