Membership Services Professional

3 weeks ago


Bellevue, Washington, United States Crunch Fitness Full time
Job Description
The primary responsibility of this role is to provide exceptional customer service to members and guests. This includes greeting all members and guests with a smile, checking them in accordance with company procedures, and facilitating any messages on club software at member check-in. Additionally, you'll be responsible for answering phones in a courteous and professional manner, communicating special events to members and guests, and maintaining a clean and organized work area.

You'll also be responsible for scheduling member services, such as tanning, and facilitating payment of member services in accordance with company procedures. Furthermore, you'll need to know the club facility, services, and schedules, and assist in all projects as delegated by club management.

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