Head of Operational Risk Management

2 weeks ago


New York, New York, United States Synergy Interactive Full time

Position Overview:

As the Head of Operational Risk Management, you will play a pivotal role in steering risk initiatives across Synergy Interactive's diverse portfolio of products and projects.

Key Responsibilities:

  • Lead comprehensive Risk Assessments, including Risk and Control Self-Assessments (RCSA), Top Risk Assessments, Project Risk Assessments, and New Product Assessments, ensuring thorough scrutiny of risk evaluations and management of critical risks while maintaining a consistent approach.
  • Oversee the incident reporting framework for the organization.
  • Develop and enhance management reporting for business units.
  • Support various risk initiatives, including Risk Assessments, Issues & Actions programs, Key Risk Indicators, and management reporting.
  • Act as a subject matter expert in risk management for the organization.
  • Foster essential relationships with business and technology management, serving as a trusted advisor to the management team and contributing to strategic growth initiatives within our risk frameworks.
  • Provide impartial assurance and advisory services to management, identifying significant risks and formulating risk response strategies. Analyze risks and their financial implications, collaborating with management to ensure risk levels remain acceptable.
  • Build and maintain strong relationships with business unit and support function management, acting as an escalation point for risk-related issues and assisting in strategy development.
  • Implement risk management training and promote a proactive risk culture, offering expertise and guidance on risk management principles.
  • Communicate effectively with the global risk team and collaborate with peers to ensure a unified approach and awareness of issues, challenges, and opportunities, achieving shared objectives and delivering value to the organization.
  • Support compliance with Business Continuity and Crisis Management policies, including assisting in the development of Business Continuity Plans and facilitating Crisis Management exercises.
  • Engage proactively with Internal Audit, Compliance, Information Security, Supplier Risk Management, Business Continuity, and other assurance functions to promote an integrated risk management approach, sharing knowledge and expertise to achieve common goals.

Qualifications and Skills:

  • 10+ years of experience in risk management, compliance, and/or audit within the financial services sector.
  • Proven experience in implementing and supporting an integrated risk management framework in a complex organizational environment.
  • Exceptional interpersonal, oral, and written communication skills.
  • Strong facilitation and influencing abilities; capable of articulating complex ideas clearly and concisely while anticipating questions and objectives.
  • Experience in visualizing analytical information; adept at synthesizing and analyzing large datasets to identify risks, patterns, and trends while considering interdependencies and impacts.
  • Inquisitive, resourceful, and proactive in seeking information.
  • Meticulous attention to detail and accuracy.
  • Ability to cultivate relationships and collaborate with diverse stakeholders, including business leaders and internal functions.
  • Demonstrated ability to drive results, inspire change, and positively impact the organization.
  • Proactive and effective in working across various business units and functions.
  • Innovative, strategic thinker who challenges the status quo with openness and without judgment.
  • Experience in facilitating working groups to address issues and develop solutions; evaluating operational or technological measures to assess risk and program effectiveness.
  • Results-oriented with a strong ability to drive change and impact the organization positively.
  • Capable of delivering as an individual contributor while thriving in a global team environment.
  • Experience leading complex, multi-disciplinary projects, ensuring timely execution and achievement of project objectives.
  • Familiarity with Index, Data Products, Data Analytics, Investment Banking, or Asset Management is advantageous.
  • Resourceful in analysis and solution identification to support decision-making.
  • Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
  • Advanced proficiency in Microsoft Office applications.
  • Commitment to staying updated with industry best practices and emerging technologies in business intelligence and data analytics.


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