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Field Technician

2 months ago

Bloomington, Indiana, United States Cable ONE Full time

About the Role:

Cable ONE is seeking a skilled Field Technician to join our team. As a Field Technician, you will be responsible for installing and maintaining our cable and internet services for customers in the field.

Key Responsibilities:

  • Install and maintain customer service drops or outlets in residential and business properties.
  • Use electronic test equipment and online diagnostic tools to troubleshoot and repair reception performance issues.
  • Ensure proper upstream and downstream signal levels at each termination on the customer's premises.
  • Suggest upgrades of existing services and educate customers on their new/existing equipment.

Requirements:

  • A good driving record and a valid driver's license in the state you are applying.
  • Flexibility to work overtime and on-call as needed.
  • Problem-solving skills and ability to listen to customers and present solutions in a positive manner.
  • Ability to work in small and confined areas, lift up to 80 lbs., work on a ladder, and work in all weather conditions.
  • Demonstrated customer service or related experience and/or training.

Benefits:

  • Competitive salary and benefits package.
  • 20 days of PTO per year.
  • Medical benefits that start on the first day of employment.
  • 401(k) match of up to 5%.
  • Tuition reimbursement.

What We Offer:

  • A collaborative work environment.
  • Advancement opportunities.
  • A comprehensive benefits package.

Why Cable ONE:

Cable ONE is a company that values its employees and customers. We offer a competitive salary and benefits package, as well as opportunities for advancement and professional growth. Our team is dedicated to providing excellent customer service and ensuring that our customers have the best possible experience with our services.