Social Services Coordinator
1 month ago
At Arbor View Senior Living, we believe that care goes beyond a medical chart. We strive for excellence in every interaction, guided by kindness and integrity.
Job SummaryWe are seeking a dedicated and compassionate Social Services Specialist to join our team. As a key member of our care team, you will assist residents and families in adjusting to placement, illness, and plan of care, ensuring the highest practicable level of functioning.
Responsibilities- Conduct interviews and gather information from residents and families to develop psychosocial histories, assessments, and care plans.
- Assist residents and families with transition and adjustment to placement.
- Determine legal status of residents upon admission and ensure that resident and family wishes regarding treatment are implemented.
- Inform residents and families of their personal and property rights.
- Provide input on social, psychological, and emotional needs of residents and families to supervisors.
- Ensure residents have required evaluations for visual, audio, mental health, and dental needs.
- Arrange residents' appointments, including transportation.
- Provide assistance to residents and families in finding and utilizing financial, legal, mental health, and other community resources.
- Participate in resident and family council meetings as requested.
- Develop a working knowledge of federal and state regulations related to the position and provide support with applications and eligibility information requests.
- Support resident theft and loss prevention programs.
- Work closely with Ombudsperson to resolve resident rights questions or concerns.
- Perform documentation duties in accordance with Company charting and documentation policies and procedures.
- Assist in discharge planning services, including arrangement for follow-up services, transfers to other facilities, and post-discharge plan of care.
- Previous experience with geriatric populations or in long-term care settings is strongly preferred.
- High school diploma or equivalent is required; AA or Bachelor's degree is preferred.
- Commitment to the company mission and values, including care and compassion, community, honesty and integrity, teamwork, innovation, and safety.
- Ability to represent the company in an ethical and professional manner and maintain accountability.
- Ability to interact tactfully, effectively, and professionally with other employees, residents, family members, visitors, government agencies/personnel, and the general public.
- Must be able to relate to and work with physically and/or mentally ill, disabled, elderly, emotionally upset, and at times hostile people within the facility and treat them with respect and consideration.
- Medical insurance with Rx benefits.
- Dental insurance.
- Vision care.
- 401k retirement savings plan.
- Paid vacation.
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