Server, Part Time

4 days ago

Montclair, New Jersey, United States Aparium Hotel Group Full time
About the Role

We are seeking a highly skilled and enthusiastic Server to join our team at The MC Hotel, a luxurious rooftop bar and restaurant in the heart of Montclair, New Jersey. As a Server, you will be responsible for delivering exceptional guest experiences, ensuring timely and friendly delivery of food and drinks, and maintaining a clean and organized work environment.

Key Responsibilities
  • Uphold and model the company's principles of People, Place and Character, driving collaboration, intuition and trans local hospitality
  • Assist in all aspects of a guest's experience from beginning to end by extending a friendly greeting in an inviting environment, ensuring proper steps of service to create exceptional guest experiences, executing on requests in a friendly and timely manner, ensuring satisfaction throughout and adjusting as necessary
  • Participate in daily line ups and all quarterly staff meetings to further develop ideas and objectives with the service team while simultaneously providing constructive feedback and strategizing to overcome and correct any previously missed opportunities.
  • Be accountable for working knowledge of the menus, menu ingredients and what is unavailable for the day; and to serve alcohol safely, responsibly, and legally; and of course, accurately account for all monetary transactions during your shift
  • Serve food and beverage items based upon each guest's specific requests by respecting the health and safety measures procedures to keep you and the guest safe and healthy
  • Ensure your work station is clean and organized, with the utmost respect for your guests, peers, and equipment; and ensure you demonstrate a sense of urgency for guest requests
  • Demonstrate an understanding of basic culinary and beverage terms and strive to know more through constant study of your craft; use your knowledge of the food and beverage menu to create exceptional dining experiences
  • Observe conditions of all physical facilities and relay any challenges to the food and beverage leadership team to make corrections and improvements as needed; and communicate promptly with the F&B and Culinary teams to ensure all guests get their food as ordered in timely fashion
  • Assist in other areas of the F&B Department as needed, including but not limited to, Banquets, Bar, Cafe, In-Room Dining, Pool, and Restaurants
Requirements
  • Passion for the People, Place and Culture of our community, love of Restaurants and Guest Service also required
  • Minimum of one (1) year experience as a Restaurant or Event/Banquet server in either a free-standing or hotel restaurant.
  • TIPS Alcohol service certification and ServeSafe Certificate of Completion, or ability to obtain such within 30 days of hire
  • Must meet local age requirements in order to serve alcohol
  • Available to work a flexible schedule to include nights, weekends and holidays
  • Fluency in English both verbally and non-verbally
Additional Requirements
  • Continuous standing and walking and negotiating wet tile floor and steps
  • Be able to work indoor and outdoor areas
  • Fine motor coordination is needed to pour beverages, decorate cocktails and folding napkins
  • Ability to roll and/or carry tables and chairs
  • Standing and walking is continuous for 4-5 hours at a time
  • Lifting and carrying 30 lb. tray, crate or box is occasional
  • Carrying over shoulder is occasional
  • Hand and elbow movements for polishing glassware, silver, setting up tables, shacking, pouring and mixing drinks
  • Excellent sight and balance needed for negotiating varied floor surfaces
  • Handling lighted candles, and handling hot fluids (coffee and tea)
  • Must be able to work in extreme temperatures like freezers (-10*F) and kitchens (+110*F)

Aparium Hotel Group is an Equal Opportunity Employer and celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve.

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