Current jobs related to Guest Reception Specialist - Pittsburgh, Pennsylvania - Sheraton Pittsburgh Hotel at Station Square

  • Sanitation Specialist

    4 weeks ago

    Pittsburgh, Pennsylvania, United States Days Inn Pittsburgh Full time

    We are seeking a dedicated Sanitation Specialist to enhance visitor satisfaction throughout their experience with us. Key Responsibilities Oversee the upkeep of shared facilities including corridors, public restrooms, and reception areas.Maintain records of cleaned spaces, and report any misplaced items or necessary repairs.Provide assistance and information...

  • Event Service Specialist

    2 months ago

    Pittsburgh, Pennsylvania, United States Concord Hospitality Full time

    We are seeking skilled Event Service Specialists We are in search of individuals who possess a genuine enthusiasm for serving others. Our gatherings at the hotel showcase our venue for various occasions such as receptions, meetings, training sessions, and reunions. It is essential that we present ourselves in the best light to encourage positive...

  • Guest Relations Specialist

    2 months ago

    Pittsburgh, Pennsylvania, United States Crescent Services Full time

    Welcome to Crescent ServicesAs a prominent entity in the hospitality sector, we pride ourselves on fostering a remarkable workplace culture and prioritizing our employees. By becoming part of our organization, you will benefit from competitive compensation and a robust benefits package that encompasses:Referral Bonuses for AssociatesIncentives Based on...

  • Guest Relations Specialist

    2 months ago

    Pittsburgh, Pennsylvania, United States Crescent Services Full time

    Welcome to Crescent ServicesWe are a prominent entity in the hospitality sector, recognized for our outstanding culture and commitment to our workforce. As a member of our organization, you will benefit from competitive compensation and a robust benefits package that encompasses:Employee Referral IncentivePerformance-Based RewardsHealth, Dental, and Vision...

  • Concierge - Guest Experience Specialist

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Concord Hospitality Full time

    We are seeking a highly skilled Concierge to join our team at Concord Hospitality. As a Concierge, you will be the guest's go-to person for all their needs, providing exceptional service and creating memorable experiences.The Role:Responsibilities include:Responding to guest requests for special arrangements or servicesProviding information about the...

  • Facilities Operations Specialist

    2 weeks ago

    Pittsburgh, Pennsylvania, United States JLL Full time

    Job SummaryJLL is seeking a skilled Facilities Operations Specialist to provide support to the Site and/or Assistant Facility Managers with operational activities in maintenance and operations, accounting and finance, vendor oversight, equipment and supplies, occupancy services, and client relationship management.Key Responsibilities:Provide operational...

  • Front Desk Associate

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Zoological Society Full time

    Job OverviewThe Zoological Society is seeking a highly skilled and detail-oriented Front Desk Associate to provide exceptional customer service and support to our guests.Key Responsibilities:* Greet and welcome guests, responding to their inquiries and providing information about the Zoo's facilities and services* Answer and direct phone calls, responding to...

  • Culinary Specialist

    1 week ago

    Pittsburgh, Pennsylvania, United States SoFresh Full time

    Job Summary:Culinary Specialist - SoFreshAbout the Role:We are seeking a highly motivated and skilled Culinary Specialist to join our team at SoFresh. As a Culinary Specialist, you will be responsible for preparing and cooking a variety of dishes to order, ensuring high-quality food is delivered to our guests. You will work closely with our kitchen team to...

  • Security Specialist

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Security Industry Specialists Full time

    About this position:Security Industry Specialists, Inc. is seeking a highly skilled and dedicated Security Specialist to join our team. As a Security Specialist, you will play a critical role in ensuring the safety and security of our clients' employees and guests.Key Responsibilities:Provide a safe and professional work environment for clients' employees...

  • To-Go Specialist

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Primanti Bros. Full time

    Job Title: Greeter / To-Go SpecialistCompany Overview: Primanti Bros. is a renowned sports bar and family-friendly restaurant that prides itself on its unique blend of hospitality and culinary excellence. We're seeking a talented Greeter / To-Go Specialist to join our team and contribute to our mission of delivering exceptional guest experiences.Job...

  • Alterations Specialist

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Buckle LLC Full time

    Job SummaryThe Alterations Specialist position at Buckle LLC is responsible for delivering exceptional customer service while performing a variety of operational tasks to support the execution of alterations in the store. This includes hemming jeans and pants, as well as other garment alterations.Key ResponsibilitiesPerform quality alterations on merchandise...

  • Front Desk Coordinator

    1 week ago

    Pittsburgh, Pennsylvania, United States Frenchies of Pittsburgh-Southhills Full time

    Job DescriptionWe're seeking a skilled Front Desk Coordinator to join our team at Frenchies Modern Nail Care. As a key member of our team, you'll be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.ResponsibilitiesGreet guests warmly and assist them with their needsAnswer phone calls and respond to...

  • Automotive Sales Specialist

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Monro Inc. Full time

    Job SummaryMonro, Inc. is seeking a highly motivated and customer-focused Automotive Guest Care Sales Specialist to join our team. As a key member of our sales team, you will be responsible for providing exceptional guest care and driving sales of automotive repair services and tires.Key ResponsibilitiesProvide a superior guest care experience through strong...

  • Housekeeping Specialist

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Millennium Hospitality Enterprise L Full time

    Job DescriptionAt Millennium Hospitality Enterprise L, we are seeking a skilled Housekeeping Specialist to join our team. As a key member of our housekeeping team, you will be responsible for ensuring that our guest rooms meet the highest standards of cleanliness and comfort. Your attention to detail and commitment to excellence will make a significant...

  • Hotel Operations Manager

    1 week ago

    Pittsburgh, Pennsylvania, United States Comfort Inn Full time

    Are you a motivated leader with a passion for delivering exceptional customer experiences? We're seeking a Front Desk Manager to join our team at Comfort Inn. As a key member of our front office team, you'll be responsible for overseeing the reception area, supervising front desk staff, and ensuring that our guests receive the highest level of service.Key...

  • Culinary Specialist

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Crescent Hotels & Resorts Full time

    Job OverviewWe are seeking a skilled Culinary Specialist to join our team at the Pittsburgh Marriott City Center. As a key member of our culinary team, you will be responsible for preparing all hot food items according to standard recipes and/or as specified on guest checks to ensure consistency of product to the guest.ResponsibilitiesVisually inspect,...

  • Banquet Server

    4 weeks ago

    Pittsburgh, Pennsylvania, United States Concord Hospitality Full time

    Job SummaryWe are seeking a highly skilled Banquet Server to join our team at Concord Hospitality. As a Banquet Server, you will be responsible for providing exceptional guest service to all customers, ensuring a memorable dining experience.Key ResponsibilitiesProvide Exceptional Guest Service: Greet guests, accommodate their needs, and respond promptly to...

  • Customer Service Representative

    2 weeks ago

    Pittsburgh, Pennsylvania, United States IMG Corporations Full time

    Job SummaryWe are seeking a highly skilled and organized Customer Service Representative to join our team at IMG Corporation. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing office operations, and ensuring a positive experience for our clients and guests.The ideal candidate will have a...

  • Maintenance Specialist

    5 days ago

    Pittsburgh, Pennsylvania, United States Buffalo Wild Wings Full time

    At Buffalo Wild Wings, we’re passionate about serving our guests an unbeatable experience. As a Maintenance Specialist, you’ll play a critical role in ensuring our sports bar is always clean and welcoming. Job SummaryWe're hiring a Maintenance Specialist to join our team! As a key member of our operations team, you'll be responsible for maintaining the...

  • Front Desk Coordinator

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Fresh Form Draft Full time

    Job Title: Front Desk ReceptionistWe are seeking a highly organized and friendly Front Desk Receptionist to join our team at Fresh Form Draft. As the first point of contact for clients, vendors, and visitors, the Receptionist plays a crucial role in creating a positive and welcoming atmosphere.Key Responsibilities:Manage the reception area by greeting...

Guest Reception Specialist

2 months ago

Pittsburgh, Pennsylvania, United States Sheraton Pittsburgh Hotel at Station Square Full time

Job Overview

The primary responsibility of this role is to warmly welcome guests as they enter the dining area, guide them to their designated seating, and ensure a pleasant dining experience.

Key Responsibilities

This outline provides a summary of the main duties and qualifications expected for this position. The description is not exhaustive and may evolve as operational needs change. The establishment operates continuously, necessitating flexibility in work schedules, including varying shifts and hours.

  • Greet arriving patrons with a friendly demeanor and escort them to their seats with menus.
  • Manage reservations both over the phone and in person, offering accurate and helpful information.
  • Ensure tables are clean and properly set prior to guest seating, while maintaining an organized seating chart for staff rotations.
  • Keep the service podium tidy and well-organized, and manage inventory supplies effectively.
  • Begin the dining experience by serving beverages, bread, and butter, and replenish as needed.
  • Safely transport all used tableware from the dining area to the dishwashing station for cleaning.
  • Conduct general cleaning tasks using standard cleaning products as directed by management to comply with health regulations.
  • Fold napkins for all meal periods to ensure an adequate supply is available.
  • Stock and maintain service stations with necessary supplies before, during, and after shifts.
  • Assist servers in delivering orders and clearing tables as needed.
  • Perform additional tasks as requested, such as addressing spills or fulfilling special guest requests to guarantee satisfaction.
  • Comply with all company policies and procedures.
  • Adhere to safety and security protocols.
  • Be knowledgeable about fire prevention and emergency procedures relevant to the department.
  • Utilize protective equipment as required.
  • Report any unsafe conditions to a supervisor or manager.
  • Notify management of accidents, injuries, near-misses, or property damage.
  • Contribute to a safe working environment by following all safety guidelines.
  • Maintain a neat and professional appearance as outlined in the team member handbook.
  • Assist fellow restaurant staff when necessary. Required Knowledge, Skills & Abilities
  • Familiarity with state, federal, and corporate regulations regarding the service of alcoholic beverages.
  • Possession of a current Food Handler Card or in the process of obtaining certification.
  • Basic understanding of food and beverage preparation, service standards, and guest relations.
  • Knowledge of appropriate table settings and service ware.
  • Proficiency in English sufficient to understand customer inquiries and communicate simple instructions.
  • Ability to comprehend and apply written product labeling instructions for safe use of products and processes. Physical Requirements
  • Capability to transport up to 30 lbs. in a busy environment throughout the shift.
  • Ability to lift up to thirty pounds.
  • Skill in moving or pushing goods on a hand cart or truck.
  • Continuous standing and walking are required.
  • Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling. Benefits
  • Dental insurance, disability insurance, employee assistance program, flexible spending account, health insurance, life insurance, paid time off, vision insurance, room discounts, and employee food and beverage discounts.