Membership Sales and Support Specialist
3 days ago
We are looking for a motivated and customer-focused individual to join our team as a Membership Sales and Support Specialist at Crunch Fitness - Northeast Florida. In this role, you will be responsible for selling membership packages and providing exceptional customer service to our members. You will work closely with our management team to ensure that all club procedures are followed and that our members receive a high level of service.
About the Position:
This is a part-time position that involves working weekends, primarily Saturdays and Sundays. You will be required to cover various shifts, including opening and closing duties. As a member of our team, you will have the opportunity to work with a diverse group of people and develop your communication skills.
Key Responsibilities:
- Sell membership packages to new and existing members
- Provide exceptional customer service to members and guests
- Check in members and guests in accordance with company procedures
- Facilitate any messages on club software at member check-in
- Answer phones in a courteous, helpful, professional manner
- Communicate special events to members and guests
- Maintain an atmosphere that makes members feel welcome
- Facilitate all member requests or forward to a manager
- Sell retail products
- Schedule member services: tanning, etc
- Facilitate payment of member services in accordance with company procedures
- Know club facility, services, and schedules
- Maintain a clean and organized work area
The estimated salary for this role is around $12-$15 per hour, depending on experience. We offer a competitive hourly rate and opportunities for advancement within the company.
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