Frontline Customer Care Associate

2 weeks ago


Jersey City, New Jersey, United States Biz Voice Boost Full time

Biz Voice Boost is seeking an experienced Frontline Customer Care Associate to join our team. In this role, you will serve as the primary point of contact for customers, providing exceptional support and ensuring their inquiries and concerns are resolved promptly.

The estimated salary for this position is around $55,000 - $65,000 per year, depending on experience and qualifications. To be successful, you will need a high school diploma or equivalent, excellent verbal and written communication skills, and proficiency with computer systems and CRM software.

Your responsibilities will include:

  • Answering inbound customer calls in a professional and courteous manner.
  • Responding to customer inquiries and resolving issues effectively.
  • Collaborating with colleagues to improve customer experiences and contribute to process improvements.


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