Intake Specialist

7 days ago


San Antonio, Texas, United States Bexar County, TX Full time
Job Title: Intake Specialist

We are seeking a highly organized and detail-oriented Intake Specialist to join our team at Bexar County, TX. As an Intake Specialist, you will be responsible for assisting with the integration of service members and their families and the daily operation of the office of Military Services.

Key Responsibilities:
  • Assist with intake, reviews, and manages all documents and determines the appropriate process flow.
  • Meet with individuals on-on-one and conducts the initial intake of cases/assignments.
  • Answer questions in person, by phone, or electronically about office services and operations.
  • Maintain records and reports in accordance with standard operating procedures and as required by other agencies.
  • Confers with various entities to complete research or provide additional information as needed.
  • Perform detailed data entry from electronic source material into system(s).
Requirements:
  • Graduation from High School or a General Education Development (GED) certificate, and three (3) years administrative or general office experience in a customer service environment or similar.
  • Working knowledge of MS Office products.
  • Skill in communicating effectively, both verbally and in writing.
  • Ability to establish and maintain effective working relationships with co-workers, County employees, outside organizations and the public.
  • Must have valid driver's license, motor vehicle liability insurance and personal injury insurance.
  • Must secure and maintain a favorable background investigation and clearance.
Preferred Qualifications:
  • Experience working with Veteran and Military populations.
Working Environment and Physical Demands:
  • Constantly working in indoor conditions.
  • Occasionally moves items weighing up to 10 pounds.
  • Occasionally moves about the office.
  • Frequently communicates with others; must be able to exchange accurate information.
  • Constantly operates a computer and other office productivity machinery.

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