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Front Office Supervisor

2 months ago


Los Angeles, California, United States Crescent Services Full time
Job Title: Front Office Supervisor Job Summary: We are seeking a highly skilled and experienced Front Office Supervisor to join our team at Crescent Services. As a key member of our front desk team, you will be responsible for supervising the daily operations of the Front Desk staff to maximize revenues and profits while attaining optimal guest satisfaction. Key Responsibilities: * Supervise and train Front Desk staff to ensure excellent customer service and high levels of guest satisfaction * Implement company programs and policies to maximize revenues and profits * Respond to guest requests, needs, and problems in a timely and professional manner * Supervise the Guest Service Agents and ensure they are meeting performance expectations * Maintain a professional appearance and manner at all times Requirements: * Ability to communicate effectively in English * Self-starting personality with an even disposition * Basic mathematical skills and ability to use a calculator to prepare complex mathematical calculations * Ability to access and accurately input information using a moderately complex computer system * Ability to stand, walk, and continuously perform behind the front desk Working at Crescent Services: We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to providing a safe and inclusive work environment for all employees. If you are a motivated and experienced professional looking for a new challenge, please submit your application.