Customer Service Associate
2 days ago
We are seeking a highly motivated Customer Service Associate to join our team at Torrid. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth. Key responsibilities include:
Key Responsibilities:
- Provide top-notch customer service, ensuring customers feel valued and supported throughout their shopping experience.
- Maintain a thorough knowledge of products, promotions, and sales strategies to effectively engage with customers and drive sales.
- Work collaboratively with colleagues to achieve sales targets and support store operations.
- Participate in visual merchandising and stock management initiatives to ensure a well-presented store.
Requirements:
- A strong passion for delivering exceptional customer experiences.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- The ability to work effectively in a fast-paced environment, meeting sales targets and deadlines.
- Familiarity with retail software and systems, including POS and inventory management tools.
What We Offer:
- A competitive salary of $42,000 per year, based on location and experience.
- A comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.
- Ongoing training and development opportunities to enhance your skills and career prospects.
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