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Financial Services Representative

2 months ago


Roanoke, Virginia, United States Fidelity TalentSource LLC Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Financial Services Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients, helping them to achieve their financial goals and objectives.

Key Responsibilities
  • Provide personalized customer service and support to clients, responding to their inquiries and resolving their issues in a timely and professional manner.
  • Assist clients with a range of financial services, including account management, investment advice, and retirement planning.
  • Develop and maintain strong relationships with clients, understanding their financial needs and goals, and providing tailored solutions to meet their requirements.
  • Work collaboratively with internal teams, including sales, marketing, and operations, to ensure seamless delivery of services and support to clients.
  • Stay up-to-date with industry trends, regulatory requirements, and product offerings, and apply this knowledge to provide expert advice and guidance to clients.
Requirements
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
  • Strong problem-solving and analytical skills, with the ability to analyze complex financial data and provide clear, concise recommendations.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines, and managing competing demands.
  • Highly organized and detail-oriented, with a strong focus on accuracy and quality.
  • Ability to work collaboratively as part of a team, with a positive and supportive attitude.
What We Offer
  • A competitive salary and benefits package, including health insurance, retirement savings, and paid time off.
  • Opportunities for career growth and development, including training, mentorship, and professional certifications.
  • A dynamic and supportive work environment, with a focus on teamwork, collaboration, and innovation.
  • Access to cutting-edge technology and tools, enabling you to work efficiently and effectively.
  • A commitment to diversity, equity, and inclusion, with a focus on creating a workplace that is welcoming and inclusive for all.