Financial Services Representative
5 days ago
We are seeking a talented and motivated individual to join our customer service team as a Financial Customer Associate. In this role, you will have the opportunity to work with a diverse range of customers, providing exceptional service and support to help them achieve their financial goals.
About the RoleThis is a full-time hourly contact center position that requires a consistent balance of remote and on-site participation in our Westlake office. As a Financial Customer Associate, you will be responsible for handling customer inquiries, resolving issues, and providing information on our products and services.
Key Responsibilities- Provide exceptional customer service and support via phone, email, and digital channels
- Handle a variety of customer inquiries and resolve issues in a timely and professional manner
- Work collaboratively with colleagues to achieve team goals and objectives
- Participate in ongoing training and development to enhance skills and knowledge
Fidelity Investments is committed to providing a supportive and inclusive work environment that fosters growth and development. As a Financial Customer Associate, you will have access to a range of benefits, including:
- Competitive hourly rate and opportunities for overtime
- Comprehensive training and development program
- Opportunities for career advancement and professional growth
- Flexible scheduling and work-life balance
To be successful in this role, you will need:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong problem-solving and analytical skills
- Basic computer skills and proficiency in Microsoft Office
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you
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