Senior Director, Client Success Strategist

6 days ago


Independence, Kansas, United States Dentsu Aegis Network Ltd. Full time

As a key member of the company's senior leadership team, this role is responsible for providing business consultation, transformation consultancy, and product consultancy to clients. They lead a team of strategists who execute plans for clients.

This position focuses on defining client relationships vision, client marketing promotion methods vision, and roadmaps for aligning these visions effectively.

  1. Buils, develops, and delivers full-channel marketing strategies.
  2. Serves as a subject matter expert for clients, particularly in digital marketing, CRM, and CXM domains.
  3. Monitors current market trends, new technology solutions, and competitor strategies, then translates them into innovative marketing ideas tailored for clients.
  4. Understands the nuances of marketing approaches in various vertical markets and environments.
  5. Fosters strong, long-term relationships with key contacts within client organizations.
  6. Ensures delivery of meaningful value through best practices, skills, capabilities, and creative thinking.
  7. Leverages a cross-functional team (client management, operations, creative analysis, etc.) and collaborates with external partners to establish effective relationships and feasibility of cross-channel recommendations/plans.
  8. Determines key performance indicators and metrics to demonstrate the impact of our approach and strategies on client businesses.

Location: Columbia - Columbia Gateway Dr

Brand: Merkle

Time Type: Full-time

Contract Type: Permanent

We estimate the salary for this role to be around $120,000 per year, based on industry standards for similar positions in the Columbia area.

Dentsu Aegis Network Ltd. is committed to equal employment opportunities for all applicants and employees. We strive to create an inclusive environment without regard to race, color, national origin, sex, sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local law.



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